If you are going to buy a shirt or a polo shirt you can choose the most suitable fit for your build. Emmeelle sartoria italiana has measured and divided all products into 2 fits: Regular fit or Slim fit. - Regular garments are ideal when we like to wear a garment that is not too shaped and that softens our curves, or the Slim fit is tight.
- Slim garments are tight, especially on the chest and waistline. They are particularly suited to a slim physique, due to the tired cut and tight fit. For each garment you can consult all the measurements in centimeters that you can find in our size chart, or in the product sheet by clicking directly on the item you are going to buy: SIZETABLE Remember that the measurements refer to the garment, and not to the body; compare them with a garment you already have in your possession.
If you have already placed an order on Emmeelle sartoria Italiana but do not remember the fit or size of the item purchased, you simply need to log in to your personal account, and in the "My Orders" section click on "see order". Here you will find the size and fit of your item.
Yes, we ship all over the world except Russia and some Asian countries. Shipping costs and additional charges apply and will be added at checkout.
Emmeelle sartoria Italiana® guarantees delivery within 3/5 working days for orders placed Monday to Friday' before 16:00. Deliveries are made during office hours from Monday to Friday, the courier will make 2 delivery attempts.
We use all major carriers and courier partners. The moment your order leaves our warehouse, you will receive an email with the assigned courier and the track code to follow. You will also be able to follow the journey of your order, thanks to our MY ORDER TRACKINGservice.
Yes, as soon as your order leaves our warehouses you will receive an email with the track-cod that you can insert in our MY ORDER TRACKINGpage.
You can decide to return any product purchased within 30 days from the delivery of your order, with the exception of "MASKS" for hygienic and sanitary reasons. Please note: before returning any product, make sure that the products are in the same condition in which you received them. The cost of the return parcel pick-up service is free of charge except in some areas of the world, where a small fee will be charged and deducted directly from the amount of the returned goods. Remember that the time required to view the refund on your account depends on the card issuer. If your return does not meet the conditions listed, the package will be returned at your expense and the refund will not be made.
In most cases it is possible, upon request by the customer.
To pay for the items you have ordered, you can choose between these methods:
If you have chosen to pay by credit card, you can make the payment directly on the checkout page of Emmeelle sartoria Italiana, all you have to do is enter the required data. If you have selected Paypal as your payment method, after confirming your order you will be directed to the Paypal website where you can login and complete the payment. If instead you have chosen to pay by bank transfer, you will receive in the order confirmation email the bank details necessary to make the payment. The online payment procedure on Emmeelle sartoria Italiana by credit card is protected by SSL, Secure Socket Layer, a specific protocol that guarantees maximum security in telematic communication, through a sophisticated method of data authentication and encryption. We also take the risk of fraud seriously, so all credit card payments may be subject to validation and authorization by both us and your bank.
If the payment was unsuccessful don't worry, it can happen for several reasons. First of all, check that your credit card details are correct (the type of card), and check that you have entered the codes correctly (security code included: the three digits on the back of the card). It may happen that your bank refuses payment, we cannot have any information about this, in case it is better to contact them directly.
When your order is shipped, the receipt will be automatically created and you can find and download it from your personal account in the "My Orders" section. The receipt is never included in the package.
If you have a VAT number and would like a VAT invoice, please send all your details (company name, VAT number and SDI) via this form CONTACT US specifying your request.
Any more questions?
You can communicate with us at any time through our contact page! We will be happy to answer any questions or clarification you may have. The service is available 7 days a week during working days and hours.